Shipping policy
Shipping and Delivery Policy – 90PlusGear
Last updated: January 30, 2025
This policy is part of our Terms and Conditions. By completing your purchase, you agree to these conditions.
1. Processing and Timeframes
Orders placed on business days before 2:00 PM (GMT 0) are usually processed the same day. Pre-orders, weekends, holidays, or peak periods may cause delays.
Tracking information will be sent by email once the order has been dispatched. Changes can be requested via the tracking email or directly with the logistics partner.
If delivery is not possible, up to two attempts will be made. If unsuccessful, the package will be available at a Pickup Parcelshop/ServicePoint for 7 days. After this period, the order will be returned and refunded (excluding shipping costs, if applicable).
2. Stock and Fees
Orders containing items with different availability times will be shipped together. To receive available items sooner, place separate orders.
International shipments may be subject to additional taxes or customs duties, which are the responsibility of the recipient.
3. Shipping and International Delivery
Free standard shipping is available for all orders, domestic and international.
Estimated delivery time after dispatch is 10–14 business days for orders within Portugal and international orders. This delivery estimate is separate from the processing time described above.
Local regulations and additional taxes may apply to international shipments; these are the customer’s responsibility.
4. Delays
In the event of delays, we will notify you and provide an updated estimate. For customers in the EU/UK, your legal rights remain unaffected.
Returns and refunds
Please see our Return and Refund Policy for return instructions, conditions, costs, and refund timelines.
Contact: info@90plusgear.com